CONTACT OUR CONCIERGE TEAM
get in touch
WE ARE HERE TO HELP
whether you are planning a stay, thinking of letting your holiday home or already on your way, our friendly team is here to help.
Our Concierge team looks after every new and existing holiday booking, and can help you find the right property for the way you like to travel. Book direct with us for the best rates and the widest property selection.
Already booked? Your destination general manager is on hand for anything about your stay. Thinking of letting or buying a holiday home? Our specialists would love to talk it through with you.
ALREADY BOOKED?
your destination general manager
If you need information about your booked destination, or have an urgent matter, please reach out to the general manager for your destination. Staying at an Ark property? Contact your host or owner: their details are in your pre-arrival email and in the property details provided during your stay.
QUICK ANSWERS
before you get in touch
A few of the things we are asked most often.
who do i contact about a booking?
Our Concierge team looks after all new and existing holiday bookings. Call +44 (0)1625 416430 or email [email protected] and they will help you.
what are your opening hours?
The Concierge and holiday reservations team is available Monday to Friday, 9am to 5pm, and Saturday, 10am to 2pm. We are closed on Sundays, public holidays and bank holidays.
i am staying at an ark property: who should i contact?
Please contact your host or owner directly. Their details are in your pre-arrival email and in the property details provided during your stay.
i would like to let or buy a holiday home
Call us on +44 (0)1625 416430 or email [email protected]. We can arrange a free rental evaluation and talk through your requirements in detail.
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